Before You Order

Choose the beads and accessories you want, review the estimated wrist size and total price, then confirm the design before checkout. The saved formula is used to assemble your bracelet after purchase.

Your order saves the bead formula, sizes, quantities, accessories, and sequence. Natural stone color and texture can vary slightly, but the bracelet is assembled from the confirmed design details.

Changes are not guaranteed after checkout because custom bracelets may enter production. If you need to request a change, contact us as soon as possible at beadpulsestore@gmail.com.

The builder estimates wrist size from the bead sizes and bead count in your design. The estimate updates in real time while you build.

Yes. The bracelet is made with elastic cord, giving the finished piece a small amount of natural stretch for everyday wear.

Elastic bracelets have a little flexibility, but fit can still vary by wrist shape and wearing preference. Use the wrist size shown in the builder as your practical guide before checkout.

Bead sizes may have a normal tolerance of about +/-0.4mm. For example, a 10mm bead may measure between 9.6mm and 10.4mm. During assembly, we will try to match beads with similar sizing so the bracelet feels balanced.

We use natural crystal beads. Minor imperfections are expected by default. Color, translucency, surface texture, inclusions, and bead-to-bead variation are part of the material.

Natural crystals may include mineral pits, scratches, cotton-like inclusions, rough surface spots, black spots, ice-like internal lines, internal textures, and surface marks. These naturally formed surface and inner characteristics are not considered quality issues.

No. Each natural bead can look slightly different in tone, pattern, clarity, and surface finish. This variation is part of what makes each bracelet individual.

Many bead images show the drilled hole running through the bead. Depending on the crystal, lighting, and transparency, this hole can appear as a pale or white line across the center. It is part of the bead structure and is not a crack or quality issue.

Product photos may look slightly different because of lighting, screen settings, and device color display. Please allow a natural range of color and texture variation when ordering crystal beads.

Accessories are made with high color-retention alloy by default. Long-term contact with water, sweat, perfume, or skincare products may cause oxidation or color change, which is not considered a quality issue.

Each custom bracelet is prepared by hand after checkout. Because there may be hundreds of bead and accessory options to select from, preparation can take longer than ready-made products. Orders are prepared in the order they are received.
We will send you an email notification as soon as your order is shipped.

Shipping time begins after the order has been processed and shipped. General delivery time is 7-12 business days after shipment.

After your order ships, tracking or shipping updates will be sent by email when available.

Available shipping destinations may depend on your checkout address and current shipping setup. If a shipping option is available at checkout, we can ship to that address.

Because each bracelet is custom-made according to your confirmed design, it is not eligible for no-reason returns or exchanges after shipment. Natural crystal characteristics such as minor pits, scratches, inclusions, clouds, black spots, ice-like internal lines, and small surface marks are not considered quality issues.

Production mistakes, wrong beads, broken beads, obvious flat-cut damage beyond natural variation, or accessory quality problems may qualify for return, exchange, or support review.

Contact us at beadpulsestore@gmail.com with your order number and clear photos of the issue. We will review the order details and help with the next step.