Privacy Policy

BeadPulse respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create a bracelet design, place an order, or contact us.

Information We Collect

We may collect the following types of information:

• Personal information you provide, such as your name, email address, shipping address, billing address, and phone number.
• Order information, including the products you purchase, your bracelet design details, selected beads, selected accessories, wrist size, and customization details.
• Payment information, which is processed securely by Shopify or approved payment providers. We do not store your full payment card details.
• Website and device information, such as IP address, browser type, device type, pages viewed, and how you interact with our website.
• Communication information, such as messages you send to us for customer support or order questions.

How We Use Your Information

We use your information to:

• Process and fulfill your order.
• Create and assemble your custom bracelet according to your confirmed design.
• Send order confirmations, shipping updates, and customer service messages.
• Respond to questions or support requests.
• Improve our website, products, and customer experience.
• Prevent fraud, protect our business, and maintain website security.
• Send marketing emails only when permitted by law or when you have opted in.

Cookies and Tracking

Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, understand website performance, and improve your shopping experience.

You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers when necessary, including:

• Shopify, which powers our online store.
• Payment processors.
• Shipping and fulfillment providers.
• Email and customer support tools.
• Analytics and website performance tools.
• Legal or regulatory authorities when required by law.

These service providers are only given the information needed to perform their services.

Custom Bracelet Information

Because BeadPulse sells custom bracelets, your bracelet design information may be stored with your order. This may include bead sequence, bead size, selected accessories, wrist size, and other customization details needed to make your bracelet correctly.

This information is used for production, customer service, and order reference.

Data Retention

We keep your information only as long as necessary to fulfill your order, provide customer service, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

You may also unsubscribe from marketing emails at any time.

To make a privacy request, contact us at:

beadpulsestore@gmail.com

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Data Security

We use reasonable measures to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

beadpulsestore@gmail.com